1Data Controller
The data controller responsible for personal information collected through the jl3bet
platform is JL3Bet, operating the website at jl3bet.best. As data controller, jl3bet
determines the purposes and means of processing your personal information and is
accountable for its protection under the Data Privacy Act of 2012.
You can reach the jl3bet data privacy team at
support@jl3bet.best. All data-related requests —
including access requests, correction requests, and deletion requests — should be directed
to this address.
2Data We Collect
jl3bet collects different categories of personal information depending on your interaction
with the platform. The following table summarises the main categories:
| Category |
Examples |
When Collected |
| Identity Data |
Full name, date of birth, nationality |
Registration & KYC verification |
| Contact Data |
Email address, mobile number, home address |
Registration & account updates |
| Financial Data |
GCash number, bank account details, transaction history |
Deposits & withdrawals |
| Verification Documents |
Government-issued ID, proof of address |
KYC compliance process |
| Gaming Data |
Game history, wager amounts, session duration, bet patterns |
During gameplay |
| Technical Data |
IP address, device type, browser, operating system |
Every platform visit |
| Usage Data |
Pages visited, features used, time spent, click patterns |
Every platform visit |
| Communication Data |
Support chat transcripts, emails, complaint records |
Customer support interactions |
Note: jl3bet does not collect sensitive personal information such as racial or ethnic origin, religious beliefs, or health data unless specifically required to meet a legal obligation, in which case you will be informed separately.
3How We Collect Your Data
jl3bet collects personal information through the following methods:
- Direct submission: Information you provide when creating an account, completing verification, making deposits or withdrawals, or contacting our support team.
- Automated collection: Technical and usage data gathered automatically through cookies, log files, and analytics tools as you use the platform.
- Third-party sources: Identity verification and fraud prevention services may provide jl3bet with additional data to verify your identity or assess risk. Payment processors share transaction confirmation data.
- Publicly available sources: In limited circumstances related to compliance checks, jl3bet may consult publicly available government databases.
4Why We Use Your Data
jl3bet uses personal information only for the purposes listed below. We do not process
your data for any purpose that is incompatible with what is described here.
- To create and manage your jl3bet account, including verifying your identity at registration.
- To process deposits and withdrawals through your chosen Philippine payment methods (GCash, Maya, bank transfer, etc.).
- To fulfil our legal obligations, including Know Your Customer (KYC) checks, Anti-Money Laundering (AML) compliance, and age verification requirements under Philippine law.
- To personalise your gaming experience — for example, displaying games you've played before or showing promotions relevant to your activity.
- To detect, investigate, and prevent fraud, account abuse, and prohibited conduct as described in our Terms and Conditions.
- To provide customer support and resolve complaints or disputes.
- To send you account-related communications such as transaction confirmations, security alerts, and policy updates.
- To send marketing communications about jl3bet promotions and offers, where you have given consent or where permitted by applicable law.
- To conduct analytics and improve the platform's performance, stability, and user experience.
- To enforce our Terms and Conditions and protect the rights of jl3bet and its players.
5Legal Basis for Processing
Under the Data Privacy Act of 2012, jl3bet processes your personal information based on
one or more of the following lawful bases:
- Contractual necessity: Processing required to perform the contract with you — maintaining your account, processing bets, and handling payments.
- Legal obligation: Processing required to comply with Philippine regulatory requirements, including AML/KYC obligations and gaming licence conditions.
- Legitimate interests: Processing for fraud prevention, platform security, analytics, and improving our services, where these interests are not overridden by your rights.
- Consent: For marketing communications and certain uses of cookies, where your explicit consent has been obtained. You may withdraw consent at any time.
6Sharing Your Data
jl3bet shares personal data only where necessary and with appropriate safeguards in place.
We do not sell or rent your data. The categories of recipients who may receive your
information are:
- Payment processors: GCash, Maya, InstaPay, PESONet, and other Philippine payment partners receive financial data necessary to execute deposits and withdrawals.
- Identity verification providers: Third-party KYC services process identity documents to verify your age and identity as required by our licence.
- Fraud prevention services: Specialised providers receive technical and behavioural data to identify and block fraudulent activity.
- Game content providers: Licensed game studios may receive anonymised or pseudonymised gaming data related to their specific game titles for technical and auditing purposes.
- Regulatory and law enforcement authorities: jl3bet will disclose personal data to Philippine government bodies, regulators, or law enforcement when legally required to do so.
- IT infrastructure providers: Cloud hosting and database providers that support the jl3bet platform operate under strict data processing agreements.
All third parties that receive personal data from jl3bet are contractually required to protect it and to use it only for the specific purpose for which it was shared. We do not authorise them to use your data for their own purposes.
7International Data Transfers
Some of jl3bet's technology partners and game providers operate servers located outside
the Philippines. Where personal data is transferred internationally, jl3bet ensures that
appropriate safeguards are in place in accordance with the Data Privacy Act of 2012,
including:
- Data Processing Agreements incorporating standard contractual clauses approved by the National Privacy Commission.
- Transfers only to jurisdictions with an adequate level of data protection, as determined by applicable Philippine regulations.
- Technical and organisational measures that maintain the same standard of protection regardless of where data is processed.
8Data Retention
jl3bet retains personal data for as long as your account is active and for a period
thereafter as required by law. Specific retention periods are as follows:
- Account and identity data: Retained for the duration of your account plus five years after closure, in line with AML regulatory requirements.
- Financial transaction records: Retained for a minimum of five years following each transaction, as required under Philippine financial regulations.
- Gaming history: Retained for the duration of your account and up to three years after closure for dispute resolution and audit purposes.
- Customer support records: Retained for three years from the date of the interaction.
- Marketing consent records: Retained for the duration of the consent and up to one year after withdrawal.
Once the applicable retention period has passed and there is no other legal basis to
retain the data, jl3bet will securely delete or anonymise it so that it can no longer
be associated with any individual.
9Security Measures
jl3bet implements a multi-layered security programme to protect personal data against
unauthorised access, disclosure, alteration, or destruction. Key measures include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and jl3bet servers.
- Encryption of sensitive data at rest, including financial records and identity documents.
- Role-based access controls ensuring staff can only access data necessary for their specific function.
- Multi-factor authentication (MFA) required for all internal system access.
- Regular penetration testing and vulnerability assessments conducted by independent security firms.
- 24/7 automated monitoring for anomalous activity and potential security incidents.
- Regular staff training on data privacy obligations and secure data handling practices.
What you can do: Use a strong, unique password for your jl3bet account and enable two-factor authentication from your account security settings. Never share your login credentials with anyone — including anyone claiming to be jl3bet staff.
10Cookies and Tracking Technologies
jl3bet uses cookies and similar technologies on its platform. These are small data files
stored on your device that help the platform function correctly and allow us to understand
how you use it.
The categories of cookies used by jl3bet are:
- Strictly necessary cookies: Required for the platform to operate. These include session cookies that keep you logged in and security cookies that prevent cross-site request forgery. These cannot be disabled.
- Functional cookies: Remember your preferences such as language settings and game display options. Disabling these may affect your experience.
- Analytics cookies: Collect anonymised data about how the platform is used, which pages are most popular, and where users encounter difficulties. This data helps us improve jl3bet for everyone.
- Marketing cookies: Used to personalise promotional content shown to you based on your activity on the jl3bet platform. These require your consent and can be disabled through your browser settings or account preferences.
You can manage cookie preferences through your browser settings at any time. Blocking all
cookies may affect your ability to log in and use certain platform features. For more
specific cookie controls, visit your jl3bet account notification and privacy settings.
11Your Rights Under Philippine Privacy Law
The Data Privacy Act of 2012 gives you meaningful rights over your personal information.
jl3bet is committed to making these rights easy to exercise. Here is what you are entitled to:
Right to Access
Request a copy of the personal data jl3bet holds about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your data where there is no longer a lawful basis to retain it.
Right to Object
Object to processing based on legitimate interests, including direct marketing.
Right to Data Portability
Receive your data in a structured, machine-readable format for transfer elsewhere.
Right to Withdraw Consent
Withdraw consent for marketing or optional processing at any time.
To exercise any of these rights, contact jl3bet at
support@jl3bet.best. We will respond to all
valid requests within 15 business days. We may need to verify your identity before
processing certain requests to ensure your data is not disclosed to unauthorised parties.
If you believe jl3bet has not handled your data correctly, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We would always prefer to resolve concerns directly first, so please reach out to us before escalating to a regulatory body.
12Minors
jl3bet is strictly an adults-only platform. We do not knowingly collect personal data
from individuals under the age of 21. If we discover that an account has been registered
by a minor, we will immediately close the account, delete the associated personal data,
and forfeit any balance in accordance with our Terms and Conditions.
If you believe a minor has created an account on jl3bet, please notify us immediately at
support@jl3bet.best and we will investigate
and act without delay.
13Third-Party Links and Services
The jl3bet platform may reference third-party services such as payment processors or game
providers. These third parties operate under their own privacy policies, and jl3bet is not
responsible for their data practices once you leave the jl3bet platform environment.
We recommend reviewing the privacy policies of any third-party services you interact with
directly, particularly payment providers such as GCash and Maya, which handle financial
data under their own regulatory frameworks.
14Changes to This Privacy Policy
jl3bet may update this Privacy Policy from time to time to reflect changes in our data
practices, regulatory requirements, or platform features. When material changes are made,
registered players will be notified by email and/or through a notice on the platform
before the changes take effect.
The revised policy will be published on this page with an updated "last updated" date.
Continuing to use the jl3bet platform after changes take effect constitutes acceptance
of the updated policy. If you disagree with any change, you may close your account before
the effective date.
